Return and Exchange

We only offers merchandise of the finest quality. We want you to be 100% satisfied with your purchases and we want to ensure that you have a positive shopping experience. If you are not delighted with our purchase, return the unused item in its original condition within 7 business days after being received, and you may request an exchange or we will provide you with a our store credit.

• Items should be returned new, unused, undamaged and with all garment tags still attached.
• To ensure that your return is adequately protected in transit,
   we recommend you send your items to us in the original packaging provided.
• All sale purchases are Final Sale.
   Returns or exchange requests on Sale merchandise will not be accepted.
   We can only refund shipping costs if the return is a result of our error.

Exchange and Refund: 

Items may be returned for internet store credit or exchange only. No refunds.
Exchanges can only be made for a result of our error.
If you wish to exchange completely new item, you will need to return it and place a new order.

For further information, please send an email to returns@shopbackstage.com